Current as of 20 Jan 2025

Policy

Welcome to Xystematic. This page outlines how we collect, use, and protect your personal information through our Privacy Policy and Cookie Policy.

Your trust and data privacy are important to us, and we are committed to safeguarding your information in accordance with the Personal Data Protection Act (PDPA) and relevant global standards.

Privacy Policy

We value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with Xystematic (“we,” “our,” or “us”).

What We Collect?

We collect the following types of personal data when you use our services:

Contact Information: Name, email, phone number, address
Account Details: Username, password
Technical Data: IP address, browser type, device information, usage logs, and location data
Account Details: Username, password
Communication Logs: Emails, chats, and feedback

How We Use Your Data?

We use your personal data only when necessary for the following purposes:

To provide and improve our services
To communicate with you regarding your use of our platform
For internal research, analytics, and service development
To comply with legal obligations

We do not sell or share your personal data with unrelated third parties.

Who We Share Data With?

We may share your data with:

Service providers (e.g., cloud hosting, analytics, payment gateways)
Government agencies if legally required
Our authorized contractors and partners working on our behalf

All third parties must follow strict confidentiality and data protection standards.

Your Rights

You have the right to:

Access and request a copy of your personal data
Request correction or deletion of your data
Withdraw consent or object to data processing
Opt out of marketing communications

Data Retention & Security

We retain personal data only as long as necessary for the purposes stated above or as required by law. We apply appropriate security measures to protect your data from unauthorized access, loss, or misuse.

Changes to This Policy

We may update this policy to reflect changes in our services or legal obligations. Any changes will be posted on our website at www.xystematic.com

Cookies Policy

Our website uses cookies to enhance your experience.
Cookies are small files stored on your device.

Types of Cookies We Use

You have the right to:

Essential Cookies – Required for site functionality
Analytics Cookies – Help us understand user behavior (e.g., via Google Analytics)
Advertising Cookies – Show personalized ads (e.g., via Facebook Pixel)

We only use non-essential cookies with your consent.

Managing Cookies

You can manage or delete cookies via your browser settings:

Contact Us:

For questions or data requests, reach us at hello@xystematic.com.